Q: Where are you located?
A: We are located in Rainbow Harbor in Downtown Long Beach. Our address is 200 Aquarium Way, Long Beach, CA 90802. You can find our boats at Dock # 1 in Rainbow Harbor.
Q: Where can I park?
A: Parking is available for fishermen in the city lot adjacent to our building and in the overflow lot near the Queensway Bridge. All-Day Parking is $3 for fishermen and permits/tokens must be purchased inside the office. Fishermen may park in spaces 1-25 only in the city lot.
Q: How much is parking?
A: Parking for fishermen is $3 for the day. Pay for parking inside the landing and we will issue you parking permit or token depending on where you are parked.
Q: Do you have handicap parking?
A: Yes, handicap parking is available. Present your handicap placard to the office staff and they will issue you a free parking pass. You cannot, however, park in the designated handicap spaces, as those are public parking spots with a 2-hour limit.
Q: What does the ticket fare include?
A: With your ticket, bait will be included. Fishing licenses, rental rods & tackle are available in the check-in office at an additional cost.
Q: Do I need to have a fishing license?
A: California Fish & Game regulations require all passengers 16 yrs. and older to have a valid fishing license on any sport fishing vessel.
Q: What time is check-in?
A: We begin check-in one hour before departure. We recommend that you plan to arrive early for check-in. Spots on the boat are numbered and are given on a first come, first served basis.
Q: Do you provide fishing licenses, rod, tackle, and bait?
A: Our trips only provide bait on board. Fishing licenses, rod rentals, and tackle are available for purchase in the check-in office.
Q: Can I bring my own food on the boat?
A: You may bring your own food aboard. However, we do not allow ice chests or outside alcohol on board.
Q: Do you serve food on the boat?
A: Yes, our boat galleys are fully stocked. Snacks, meals, and beverages are available. On board purchases are cash only.
Q: Can I bring alcohol on the boat?
A: No, you may not bring your own outside alcohol. However, our galley does sell beer.
Q: Can I use my credit card on the boat?
A: No. Any purchase on the boat must be CASH ONLY.
Q: Where do I keep my fish during the trip if I can’t bring an ice chest?
A: Fisherman may use burlap sacks to store their fish. Sacks are available for purchase inside the store or on board for $2.50. Save your burlap sack to use on future trips and save some $$$.
Q: What kind of clothes should I wear?
A: Close-toed shoes, light jacket.
Q: Is there an age minimum to be on the boat?
A: There is no age minimum. We do, however, strongly recommend constant supervision for younger children.
Q: Is the boat guaranteed to go out everyday?
A: No, trips may cancel for a few reasons – poor weather, lack of passengers, or mechanical issues. In the case of a cancellation, we do our best to notify our reservations with sufficient time to prevent unwanted travel.
Q: Is there are minimum number of passengers needed in order for the trip to run?
A: Yes. We require a minimum of 10 full fare passengers. If you have a discount pass, you may use it after the minimum requirement has been met.
Q: Can I reserve a specific spot on the boat?
A: No. Spots given on a first come, first serve basis. We recommend arriving early to check in to pick your spot.
Q: Is smoking allowed on the boat?
A: Smoking is prohibited on the boat.
Q: Are there restrooms on the boat?
A: Yes. Restrooms can be found on both the port and starboard side of the boat. They are easily accessible by wheelchair.
Q: Do the boats have life vests?
A: Yes. Life vests are provided in the event of an emergency.
Q: Are the boats wheelchair accessible?
A: Enterprise and City of Long Beach can be easily boarded by wheelchair. Toronado can be boarded with special assistance.
Q: Do I need to make a reservation?
A: We highly recommend reservations for all of our trips, but especially the ½ and ¾ day trips. No deposit is required to make a reservation for either of these trips. However, a full payment is required for a reservation on the Toronado overnight trips. Cancellations are subject to a $10 fee.
Q: Do you offer fishing charters for a private party?
A: Yes, we can accommodate 6-90 passengers for private charters. Please contact the landing for more information on pricing and availability or e-mail us at firstname.lastname@example.org. Ask for Don Ashley.